Privacy

499det Privacy Policy

At 499det, your privacy matters. This policy explains exactly what personal data we collect when you use the 499det platform, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last updated: 1 January 2025
Minimal Data Collection
499det only collects data that is necessary to operate your account and process payments.
Encrypted & Secure
All data transmitted to and from 499det is protected with industry-standard TLS encryption.
No Data Selling
499det does not sell your personal data to third parties under any circumstances.

How 499det Protects Your Privacy

Six core commitments that define how 499det handles your personal information.

Data Minimisation

499det only collects the personal data that is strictly necessary. We don't ask for information we don't need, and we don't store data longer than required.

End-to-End Encryption

Every connection to 499det is encrypted using TLS. Your login credentials, payment details, and personal information are never transmitted in plain text.

No Third-Party Sales

499det will never sell, rent, or trade your personal data to advertisers or data brokers. Your information stays within the 499det ecosystem.

Your Data Controls

You can request access to your data, ask for corrections, or request deletion at any time by contacting the 499det support team. We respond within 72 hours.

Transparent Cookie Use

499det uses cookies only for essential platform functionality and basic analytics. We don't use tracking cookies to follow you across other websites.

Marketing Opt-Out

Promotional emails and notifications from 499det are always opt-in. You can unsubscribe at any time through your account settings or by contacting support.

About this policy: This Privacy Policy applies to all users of the 499det platform, including the website at 499det.io and any associated mobile applications. By registering an account or using the 499det platform, you acknowledge that you have read and understood this policy.

01.Introduction

499det takes your privacy seriously. We know that when you share personal information with us — whether it's your name, phone number, or payment details — you're trusting us to handle it responsibly. This Privacy Policy is our commitment to you that we will do exactly that.

This policy covers all personal data collected by 499det through the platform, including data collected during registration, during gameplay, during payment transactions, and through your interactions with the 499det support team. It also covers data collected automatically when you browse the 499det website, such as device information and usage patterns.

If you have questions about anything in this policy, or if you want to exercise any of your data rights, you can contact the 499det privacy team at any time at [email protected].

02.Data We Collect

499det collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly to 499det:

  • Registration data: Your name, date of birth, email address, phone number, and the password you create for your 499det account.
  • Identity verification data: Government-issued ID documents, selfies, or other verification materials submitted as part of the KYC process at 499det.
  • Payment data: Your bKash, Nagad, or Rocket account number used for deposits and withdrawals. 499det does not store full payment credentials — only the account reference needed to process transactions.
  • Support communications: Any messages, emails, or chat transcripts you send to the 499det support team.
  • Responsible gaming data: Deposit limits, self-exclusion requests, or other responsible gaming preferences you set on your 499det account.

Information collected automatically when you use 499det:

  • Device data: Your device type, operating system, browser version, and screen resolution.
  • Usage data: Pages visited on 499det, games played, bets placed, session duration, and click patterns.
  • Connection data: Your IP address, approximate location derived from IP, and connection timestamps.
  • Cookie data: Session identifiers and preference cookies set by the 499det platform. See Section 08 for full cookie details.
Note: 499det does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03.How We Use Your Data

499det uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. Here is a breakdown of how your data is used at 499det:

Purpose Data Used
Creating and managing your 499det account Name, email, phone number, date of birth
Processing deposits and withdrawals Payment account reference, transaction history
Identity verification (KYC) ID documents, selfie, date of birth
Fraud prevention and security monitoring IP address, device data, usage patterns
Customer support Account data, support communications
Responsible gaming monitoring Betting history, session data, self-exclusion status
Platform improvement and analytics Anonymised usage data, device data
Promotional communications (opt-in only) Email address, phone number

499det will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

05.Data Sharing

499det does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
  • Identity verification providers: Third-party KYC providers may receive your identity documents to complete the verification process. These providers are contractually required to handle your data securely and use it only for verification purposes.
  • Regulatory and legal authorities: 499det may disclose personal data to law enforcement, regulators, or courts where required by applicable law or a valid legal order.
  • Fraud prevention services: Anonymised or pseudonymised data may be shared with industry fraud prevention networks to protect the platform and its players.

All third parties who receive data from 499det are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

06.Data Retention

499det retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal policies. Specific retention periods are as follows:

  • Account data: Retained for the duration of your account and for 5 years after account closure, in line with standard record-keeping requirements.
  • Transaction records: Retained for 7 years after the transaction date to comply with financial record-keeping obligations.
  • Identity verification documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Support communications: Retained for 2 years after the support interaction is closed.
  • Usage and analytics data: Anonymised after 12 months and retained in aggregate form for platform improvement purposes.

When data is no longer required, 499det securely deletes or anonymises it in accordance with our data disposal procedures.

07.Security Measures

499det implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • TLS encryption: All data transmitted between your device and the 499det platform is encrypted using Transport Layer Security (TLS).
  • Access controls: Access to personal data within 499det is restricted to staff who need it to perform their job functions. All access is logged and audited.
  • Password hashing: Your 499det account password is stored as a one-way cryptographic hash. 499det staff cannot see your password in plain text.
  • Two-factor authentication: 499det supports two-factor authentication (2FA) for account login. We strongly recommend enabling this feature.
  • Regular security reviews: The 499det platform undergoes regular security assessments to identify and address potential vulnerabilities.
Your role in security: While 499det takes every reasonable step to protect your data, you also play a part. Keep your password strong and unique, enable 2FA, and never share your login credentials with anyone. 499det will never ask for your password.

08.Cookies

499det uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies:

  • Essential cookies: These are required for the 499det platform to function. They manage your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies while using 499det.
  • Analytics cookies: These help 499det understand how players navigate the platform so we can improve the experience. Data collected by analytics cookies is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.
  • Preference cookies: These remember your settings and preferences on 499det, such as your preferred game view or notification settings. Disabling these cookies may affect your experience on the platform.

499det does not use advertising or cross-site tracking cookies. You will not be followed around the internet by 499det ads based on your activity on our platform.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your 499det account.

09.Your Rights

As a 499det player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 72 hours.

  • Right of access: You can request a copy of all personal data that 499det holds about you.
  • Right to rectification: If any of your personal data held by 499det is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request that 499det delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after an erasure request.
  • Right to restrict processing: You can ask 499det to limit how we use your data in certain circumstances, for example while a correction request is being processed.
  • Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to withdraw consent: Where 499det processes your data on the basis of consent (such as for marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to 499det processing your data for direct marketing purposes at any time.

10.Minors

The 499det platform is strictly for adults aged 18 and over. 499det does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account at 499det or provided us with personal data, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the data.

499det uses date of birth verification during registration and may request additional age verification documents at any time. Accounts where age cannot be verified will be suspended until verification is complete.

11.Changes to This Policy

499det may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify registered players by email or through an in-platform notification. The updated policy will be published on this page with a revised "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the 499det platform after any changes constitutes your acceptance of the updated policy.

12.Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499det handles your personal data, please get in touch with our privacy team. We are available 24/7 and aim to respond to all privacy-related enquiries within 72 hours.

  • Email: [email protected]
  • Live Chat: Available through the 499det platform after login
  • Subject line: Use "Privacy Request" to ensure your message is routed to the right team

For questions about responsible gaming, visit our Responsible Gaming page. For general platform questions, visit our FAQ page. For the full terms governing your use of 499det, see our Terms and Conditions.

Play Responsibly. 499det is for adults aged 18 and over. Gambling involves risk. Never bet more than you can afford to lose. If gambling is causing you problems, visit our Responsible Gaming page for help and self-exclusion options.

Your Data Is Safe at 499det

Now that you know how 499det protects your privacy, join over 500,000 players on the platform. Register in minutes, deposit via bKash or Nagad, and start playing with confidence.

18+ | Terms & Conditions Apply | Play Responsibly